Dealership FAQs

Q: Has Cerritos INFINITI won any awards?
A: At Cerritos INFINITI, we’re proud to provide a level of service to drivers to ease them into their next car while giving them a unique and memorable experience. That’s why we’re proud to announce that we’ve been named a 2021 CarGurus Top Rated Dealer for the second year in a row!

Q: What is the Total Ownership Experience?
A: The INFINITI Total Ownership Experience® includes: Service Loan, Car Roadside Assistance, and Trip Interruption Benefit. For full details about the INFINITI Total Ownership Experience®, contact us.

Q: What’s INFINITI IFS?
A: INFINITI Financial Services (IFS) offers simple, flexible programs to help you acquire a new or pre-owned INFINITI. Whether you’re financing or leasing, IFS has attractive rates, easy terms, and the expertise to ensure a variety of financial options with services individually tailored for your convenience – a trademark of the INFINITI Total Ownership Experience®.

Q: Does my INFINITI come with roadside assistance?
A: For the first 4 years after the initial new vehicle delivery, if you get a flat tire, run out of gas or need other assistance, we offer Roadside Assistance 24 hours a day, 365 days a year.

Q: If I bring in my vehicle for service, can I get a complimentary service vehicle?
A: Cerritos INFINITI, you’re eligible for a complimentary Service Loan Car whenever your INFINITI is in for warranty repair. Restrictions apply.

Q: How can I schedule a test drive?
A: It’s simple! Fill out our contact form and we’ll get you scheduled to come in and test drive one of several INFINITI models we have.

Q: Can I value my trade online?
A: Yes, you can value your trade online today with our handy Value Your Trade tool on our site. Contact us with any questions!

Q: Do you have Certified Pre-Owned Vehicles in your inventory?
A: Yes, you can check out our selection now under the Pre-Owned Inventory tab on our website! Feel free to contact us to plan your visit today!

Q: Do you offer vehicle specials?
A: You can browse our current offers going on now in our Specials tab on our website!

Q: Can I buy a car online?
A: Yes, check out our Express Store to buy your next vehicle from the comfort of your own home!

Q: Do you have 2023 models available?
A: Yes, browse our new inventory to discover our selection of 2023 INFINITI models!

Q: Can I apply for financing online?
A: Yes, use our online finance application to begin the process of auto financing!

Q: Do you have INFINITI reviews on your website?
A: Yes! We have a variety of INIFINITI model reviews and comparisons for you to browse through when shopping around for a new car!

Q: Can I sell my car here even if I’m not purchasing a car from you?
A: Yes! Regardless of you purchasing a car from us we are happy to buy your vehicle off of you after our appraisal!

Q: Do you sell pre-owned INFINITIs?
A: Yes! We have a variety of pre-owned and certified pre-owned INIFINITIs on our lot.