Customer Testimonials
Norm Reeves Cerritos INFINITI Customers
Exceptional care taken to keep customer informed make sure they treated well , kept in the loop of anything changes. Covid 19 precautions followed & explained , felt secure / reassured
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I’m not really one to review but I was happy and glad Service Advisor (Issac) was able to assist me from point A to B. My Vehicle broke down about three days ago and even though “INFINITI Cerritos” is working by appointments. Issac was able to assist me and get my vehicle back on the road in a timely manner. Great service and great people. Definitely going back to him. Thank you!
Update 10/6/20: Service department - The supervisor Justin went above and beyond. I had a small issue with my vehicle and he provide an amazing customer service. Resolved the issue in less than an hour. Thank you.This is my second lease with INFINITI Cerritos. Since day 1 they offer an amazing customer service in every department in the dealer. My sales rep was Victor, he was really helpful during the search and negotiation of my second INFINITI car. John in finance explained the contract and answer all my questions. I recommend this dealer, great selection of cars, amazing dealer, and TOP ...
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Great dealership with a very knowledgeable staff. Ron Narodick introduced us to Infinity when he was at Mission Viejo Infinity. We were very pleased he moved to another Infinity Dealership in Cerritos. Needless to say but the entire user experience provided by this dealership will keep us coming back!!
Jesse, was great . Was able to test drive qx80 2019 with no problem.
Nice clean place, great service, great people. Customer service is excellent, I really appreciate when I was told about a problem I didn't know about. Very much appreciated
Best service. The knowledge of the service department is always an A+. I like the service here and will come back without hesitation. Shout-out to John Yarber.
My fiancé and I leased a 2020 QX60 from here yesterday. It was my first time entering into a relationship with a dealership and car maker. I loved every minute of it. I did a lot of research online to prepare me for the day. Dwayne was able to make my wish come true. He was SUPER Friendly I got everything I wanted at an affordable price. Everyone treated us wonderfully and with respect. From our initial contact with Perla to our final conversation with John T. The finance manager. I’m super happy and will definitely be back in the ...
Love coming to Cerritos INFINITI. Edwin and Andres make the trip worth while. My vehicle is always fixed right the first time! I am a customer for life.
It was an amazing experience purchasing our QX-50 at this dealership! They are a top-notch team who really knows their stuff! I highly recommend this dealership to anyone who is looking to purchase/lease a vehicle! A+
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