Customer Testimonials
Norm Reeves Cerritos INFINITI Customers
Exceptional Service by our two representatives with Cerritos INFINITI with our purchase! Byron was an exceptional sales person, he was kind, warm, extremely knowledgeable about his cars & very informative. He never pushed anything on us. With his expertise, we were able to make a comfortable decision on a Best Buy for us and enjoyed the process immensely! Rob, our final sale contract person, was also excellent to work with and the whole process was at our comfort! If your looking for a car at Cerritos INFINITI, ask for Byron!!!
Service Manager John Yarber is the ABSOLUTE BEST!!!
The great service team at Norm Reeves is worth the drive every time for me.
John Yarber was great, he kept me updated on the whole process as it was going along. John made it a smooth transaction as smooth as it can be while I went on vacation. All I can say is if I lived closer I would be a customer for life. Because of John Yarber professionalism. Thank you John d. From Las Vegas.
I was completely satisfied with Edwin. He went out of his way to help me with my vehicle after being almost ripped off by another dealership. Edwin looked in the computer and saw that I was covered under warranty and got my car right in for service. He was so nice and so approachable. Edwin made my day because, honestly, I was having a really bad one. Thank you, Edwin, for being tentive, caring, funny, and knowledgeable about the things I needed done to my car.
Service department is amazing. John yarber is very friendly/knowledgeable service consult. I will return and bring my car in for service because of him and all the other friendly staff from Norm Reeves INFINITI cerritos.
John Yarber is very nice and professional, I can feel that he always try his best to help the customers, like me. His service was great, and he really take care of my INFINITI car, he is a guy that I can trust, which is so precious in the service department today!
Great customer service. Jesus was great through the purchase process. Has followed up with us a couple times after purchase to check in on how we are liking our purchase. Alex helped us with the paperwork. He was really patient and resourceful.
Very friendly service advisors. Quickly took care of my request and off I went. The car needed a couple of days for service so I was provided a very nice loaner vehicle. Thank you all.
Everything was great especially Jason. The work by the techs were great too, as well as the rental car guy.
My car was overheating and the mechanic found a cracked radiator. We had problems trying to figure out the extended warranty I purchased from another dealership. But our service advisor Jason Bueno was outstanding and gave me some suggestions to figure things out. INFINITI took care of my rental because all of the loaners were out. Thanks Jason.
Sales Manager, Perla Avila at Cerritos INFINITI worked very hard to give me the car of my choice! She is a 10 to me very professional constantly reaching out to me. She made all attempts to fulfill what I wanted in my QX60. After waiting for awhile she called me immediately when the INFINITI came in. I am very happy with my new car & with her assistance through out! I can count on her if I need any future help. Thank you Perla your an asset an 👏 awesome Fondly, Conchita Del Rio
Arcee was fantastic, got me in and out with ease. I always come here and everyone is so friendly.
This is the first dealership I have worked with where they know my name. They make me feel welcomed & valued.
Service was great
Candice Roxas is the best service rep. Great Service took time to explain what was going to be serviced
John Yarber was excellent and very professional. I’m very happy with the service that I received from John Yarber and Cerritos INFINITI
Perla is the best. She made this experience feel like an interaction between friends. I will return to see her for my next INFINITI purchase.